Introduction
- Welcome to Cafe Atlas. By accessing our website, mobile application, or placing an order, you agree to be bound by these Terms & Conditions.
Service Availability & Delivery
- Orders are accepted only within designated delivery zones.
- Orders are fulfilled by the nearest available kitchen.
- Service is subject to operational hours and availability.
Menu & Product Availability
- Menu items are subject to availability and may vary by location.
- Items may be modified or discontinued without prior notice.
- If an item is unavailable after order placement, we may offer a replacement, or cancel and refund the item/order.
Pricing & Payments
- Prices are exclusive of applicable taxes unless stated otherwise.
- Final amount includes taxes and delivery charges at checkout.
- Payments must be completed via available online methods.
- Cafe Atlas does not store payment card details.
Offers, Discounts & Coupons
- Coupons are valid only on Cafe Atlas platforms.
- Each coupon is subject to specific terms (validity, minimum order, etc.).
- Only one coupon per order is allowed.
- Coupons cannot be combined unless stated.
- Cafe Atlas reserves the right to accept or reject any offer.
Order Processing
- Orders are processed immediately after confirmation.
- Orders cannot be modified once placed.
- Order status can be tracked via the app/website.
Cancellation & Refund Policy
- Orders cannot be cancelled once preparation begins.
- If cancelled due to operational issues or item unavailability, a full refund will be issued.
- Refunds are processed to the original payment method within 5-7 business days.
Delivery & Consumption
- Delivery times are estimates and may vary.
- Customers must be available to receive the order.
- Food is best consumed immediately after delivery.
Customer Responsibilities
- Provide accurate delivery and contact details.
- Cafe Atlas is not responsible for issues due to incorrect information.
- Review order details before confirming payment.
Fraud Prevention
- Transactions may be monitored for fraud prevention.
- Suspicious activity may lead to order cancellation or reporting to authorities.
Intellectual Property
- All content (logo, images, text) belongs to Cafe Atlas and cannot be used without permission.
Limitation of Liability
- Cafe Atlas is not liable for indirect or consequential damages.
- Liability is limited to the value of the order.
Modifications to Terms
- Terms may be updated at any time without prior notice.
- Continued use implies acceptance of updated terms.
Governing Law
- These terms are governed by the laws of India.
- Disputes fall under the jurisdiction of local courts in your operating city.
Customer Support
- For assistance: cafeatlassupport@gmail.com | +91-8850846697